LuggageHero Reviews

Luggagehero.com provides affordable luggage storage with flexible pricing options. The hourly rate starts at $1 per bag, offering a cost-effective solution for short-term needs. For longer durations, the daily rate is capped at $8 per bag, ensuring maximum savings for customers. This pricing structure allows travelers to choose the most economical option for their storage time, whether it's just a few hours or an entire day.

Luggagehero.com accepts a variety of online payment options to ensure a convenient and secure booking process. Customers can use all major credit cards and wallet payment solutions, including Visa, MasterCard, Amex, Discover, Apple Pay, Google Pay, and JCB. These payment methods are widely recognized for their security and reliability, providing a seamless experience for users. It is important to note that offline or cash payments are strictly prohibited to maintain the integrity and security of the service.

Luggagehero.com has a clear return policy in place. If a customer fails to use their booking, there is no refund provided. A cancellation fee equivalent to a full-day storage (8 hours) per bag is processed for any unused bookings. For same-day cancellations, a fee of €5.00/$5.00/£5.00/DKK30.00 per bag is charged. As for a shipping policy, it is not applicable since LuggageHero provides a service that involves storing luggage at local shops or hotels, rather than shipping goods.

LuggageHero ensures the security of stored luggage through a series of measures. Each storage location, such as local shops, hotels, and cafes, is certified to meet strict quality standards. Luggage is stored in designated areas separate from public access, and the handling and storage are monitored and controlled through continuous quality checks, including mystery shopper visits and traveler feedback. Additionally, LuggageHero provides secure seals on luggage to prevent unauthorized access and offers insurance up to $3000 for added peace of mind. The entire process is supported by a cashless payment system, enhancing both safety and convenience.

LuggageHero is available in over 70 cities worldwide, providing travelers with convenient luggage storage options. Some of the cities where you can find LuggageHero include New York, London, Copenhagen, Lisbon, Madrid, Barcelona, Boston, Montreal, Rome, Paris, Amsterdam, Chicago, Miami, Venice, Porto, Berlin, Milan, San Francisco, Vienna, Dublin, and Washington DC. This service allows travelers to enjoy their time without the burden of their luggage, offering more than 3.5 million bag-free hours to explore the cities they love.

To find a LuggageHero location nearby, the most efficient way is to visit the LuggageHero website and use the search function to locate the nearest service point. The website offers a map that displays all available locations, and users can book online to receive directions. Additionally, there's an official app available for both iPhone and Android devices, which can be used to find and book luggage storage services on the go. It's important to note that LuggageHero provides flexible pricing options, including both hourly and daily rates, to accommodate different travel needs.